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Privacy Policy

Last Updated: 2026/08/23


Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we may also collect information about:

  • The web pages or products you view

  • Websites or search terms that referred you

  • How you interact with the Site

We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device or computer that may include an anonymous unique identifier.

  • Log files – Track actions occurring on the Site and may collect information including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels – Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we may collect information such as:

  • Name

  • Billing and shipping address

  • Payment details or information necessary to process your chosen payment method

  • Email address

  • Phone number

This is referred to as “Order Information.”

When we mention “Personal Information” in this policy, we refer to both Device Information and Order Information.


How Do We Use Your Personal Information?

We use Order Information to:

  • Fulfil any orders placed through the Site, including payment processing, shipping, and providing invoices or order confirmations

  • Communicate with you about your order or account

  • Screen orders for potential risk or fraud

  • Provide you with information or marketing relating to our products or services, in line with your preferences and applicable law

We use Device Information to:

  • Screen for potential risk and fraud

  • Improve and optimise our Site and customer experience

  • Generate analytics about how visitors browse and interact with the Site

  • Measure the performance of our marketing and advertising, where applicable


Cookies

We use cookies and similar technologies to help the Site function properly, understand how visitors use the Site, and improve your experience.

Where required, you can choose to accept or reject non-essential cookies through our cookie preferences. You can also manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.


How We Protect Your Personal Information

We take reasonable technical and organisational measures to protect your Personal Information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

While we take reasonable steps to protect your information, no method of transmission over the internet or method of electronic storage is completely secure.


Sharing Your Personal Information

We may share your Personal Information with trusted third-party service providers where necessary to operate the Site and provide our products and services. These may include:

  • Payment service providers to process payments

  • Delivery or courier providers to fulfil orders

  • Analytics providers to help us understand how customers use the Site

  • Technology, hosting, and other service providers that help us operate the Site

We may also share your Personal Information:

  • To comply with laws and regulations

  • To respond to subpoenas, warrants, or other lawful requests

  • To protect our rights, property, security, or the rights and safety of others

Some of our service providers may process or store Personal Information outside South Africa. Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place and that your Personal Information is handled in accordance with applicable law.


Behavioural Advertising

We may use your Personal Information to provide you with advertising or marketing communications that we believe may be relevant to you, in accordance with applicable law and your marketing preferences.

You can opt out of marketing communications at any time by using the unsubscribe option provided in our communications or by contacting us.

You may also be able to manage personalised advertising through the settings provided by the relevant advertising platform.


Do Not Track

Please note: We do not alter our Site’s data collection or use practices when we receive a “Do Not Track” signal from your browser.


Your Rights

Depending on applicable law, you may have the right to:

  • Access the Personal Information we hold about you

  • Request correction or updating of inaccurate information

  • Request deletion of your Personal Information, where applicable

  • Object to certain processing of your Personal Information

  • Withdraw consent where processing is based on your consent

To exercise any of these rights, contact us using the details below.


Data Retention

We retain your Personal Information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Certain information may need to be retained for legal, tax, accounting, fraud prevention, or other legitimate business purposes.


Compliance with the Protection of Personal Information Act (POPIA)

Renegade Seed Co. complies with the Protection of Personal Information Act (POPIA) of South Africa. We are committed to handling your Personal Information lawfully, securely, and transparently.

As a South African data subject, you have the right to:

  • Access your Personal Information

  • Request correction or deletion of inaccurate or outdated information

  • Object to certain processing

  • Withdraw previously given consent where applicable

  • Lodge a complaint with the Information Regulator (South Africa)

We process your Personal Information only where permitted or required by applicable law, including where necessary to fulfil a contract, comply with a legal obligation, protect legitimate interests, or where you have provided consent.

If you believe that your Personal Information has been processed unlawfully or that your rights have been infringed, you may contact us to raise your concern. You may also lodge a complaint with the Information Regulator (South Africa).


Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on this page with a revised effective date.


Contact Us

If you have questions about this Privacy Policy or how we handle your Personal Information, or if you would like to exercise any of your privacy rights, please contact us using the contact details provided on the Site.